Analysis of the Relationship between Knowledge Sharing Climate and Team Organizational Citizenship Behavior in the Hospitality Sector of Punjab, Pakistan
DOI:
https://doi.org/10.55737/rl.2025.41136Keywords:
Knowledge, Climate, Team, Organizational Citizenship Behavior, Pearson Correlation, HospitalityAbstract
The study investigates the relationship between knowledge sharing climate (KSC) and team organizational citizenship behavior, along with its elements, as well as courtesy, conscientiousness, civic virtue, sportsmanship, and altruism in the hospitality sector of Punjab, Pakistan. It also analyzes the impact of Knowledge Sharing Climate on OCB. This study is quantitative in nature, comprising a sample of 364 employees of the hospitality sector of Punjab, Pakistan. The SPSS software was used to analyze the data, which was collected by self-administering through an authenticated questionnaire. The statistical methodology used in the study consists of descriptive measures, Pearson Correlation Analysis, along with tests of significance. This research makes a greater contribution in explaining the relationship between knowledge sharing climate and team OCB in the hospitality sector, as very few studies were found in the literature. Study results significantly support the relationship and motivate the organization's employees to develop a knowledge-based environment within the organization to grow the business through team OCB. The study results showed that the knowledge sharing climate is significantly positively correlated with the team's organizational citizenship behavior. The p-value is 0.000 with a Pearson correlation coefficient of also 0.184. The finding shows that the improvement of a knowledge-sharing climate in an institute increases the employees’ positive and constructive behavior in the organization, which leads to organizational growth.
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